Canadian demands refund from Ticketmaster after Oasis frontman says racial slur
However, Liu’s request was denied by Ticketmaster, and email correspondence shared with blogTO confirms his claim that no acknowledgment of the racial element was made by Ticketmaster representatives.
In an email to Ticketmaster, Liu expressed “deep disappointment with the decision not to authorize a refund,” and argued that “this situation is not about a change of plans or buyer’s remorse.”
“It stems from a serious incident involving a racially offensive post made by Liam Gallagher, which has deeply offended me as a person of Chinese descent,” the message continued.
“Discrimination, even in the form of a deleted social media post, should not be tolerated or downplayed by any organization involved in public entertainment,” explained Liu.
A Ticketmaster representative told Liu via email that “we only sell in [sic] behalf of the Event Organizers and they isn’t [sic] authorizing us to issue refunds for this event. All sales are final as stated in our Terms of Use agreed to when purchasing the tickets.”
blogTO has reached out to Ticketmaster for further comment on the issue, but did not receive an immediate response to the request.